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Business Text Messages

Business Text Messages


MANAGED FROM 3CX

Send and receive business SMS messages from 3CX. Gone are the days of employees sharing their own mobile phone numbers. Not only is it very personal, but messages are not monitored and customers could go for days without a reply if an agent is out of the office. SMS messages can be answered using all of the 3CX client options ranging from the desktop app to iOS and Android mobile clients. Incoming messages can be assigned to a queue of agents and reassigned if required. Use SMS marketing to boost business and drive customer engagement.

Answer SMS from your business number

  • Respond to SMS / MMS from the web & smartphone apps.
  • Route incoming text messages directly to queues, not individuals.
  • Send promotional texts with latest offers & deals.
  • One-way SMS with alphanumeric sender ID for notifications.
SMS Screenshot
People chatting holding their phones

Keep your own personal mobile number private

  • Message customers through business text, not personal apps.
  • Send text messages, links and more at no additional cost.
  • BYOD but text using a corporate number.
  • Simple to use. Save money on 3rd party services.

Manage messages and increase productivity

  • SMS, WhatsApp, Facebook & Live Chat messages are centrally managed.
  • Prioritize messages in the queue. Ensure timely replies.
  • Includes reports for insights into text messaging effectiveness.
  • Match contacts to an integrated CRM for universal contact tracking.
3CX Web Client - Chat Management
Live Chat Applications with 3CX

One solution for messages & calls

  • Assist customers across multiple channels from one interface.
  • Give clients the confidence to get in touch any way they please.
  • Answer calls and bring up customer records from the same place.
  • No need to switch between apps - save on agent’s time.

NOW Available - $9.95/month + 500 text messages INCLUDED!

Vox Tandem Origination Advantage

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Service

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Our experienced and dedicated staff are ready to work with you to grow your business. We have the knowledge and tools you need to be cost competitive as competition continues to increase.

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Coverage

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A footprint with over 6,000 rate centers strong and more than 1,400,000 DIDs are available for instant provisioning. It all adds up to one of the nation's premier VoIP networks, servicing most major cities of the United States.

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Fully-Featured TNs

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CNAM Caller ID Delivery storage and T.38 faxing over IP can all be customized by individual TN according to your business needs via our custom interface.

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Local Number Portability

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Preserve your business identity and continuity of service by bringing over your current numbers from other carriers to our network.

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Strategic Relationships

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We’ve created relationships with top telecommunications carriers to bring you the best possible wholesale pricing in the industry while quality continues to be our priority.

GET YOUR CUSTOMIZED 3CX PHONE SYSTEM TODAY

Let's Go - More Info